Registration Fee Refund Policy

After School Program Withdrawals 

Written notice of at least 2 weeks must be received in order for a parent/guardian to receive a refund/credit of any pre-paid fees. Refunds/credits will be issued on any pre-paid fees after the scheduled end date of the child(ren).

If a full refund is requested and the 2 weeks notice deadline has been met, you can receive;

  • A refund in the form of a cheque for the amount of the prepaid fees minus an administrative fee of $50.00 per request, OR;
  •  A refund in the form of a household credit for the full amount of the prepaid fees to be used at a later date.

If a refund is requested less than 2 weeks prior to the withdrawal date;

  • No refund or credit will be given

P.A. Day & Winter Day Camps 

If a full refund is requested 10 business days prior to the Program/Camp beginning, you can receive;
  • A refund in the form of a cheque for the amount of the Program/Camp minus an administrative fee of $20.00 per request, OR;
  • A refund in the form of a household credit for the full amount of the Program/Camp to be used at a later date.
If a refund is requested less than 10 days prior to the beginning of the program;
  • No refund or credit will be given

March Break Camp & Summer Camp

If a full refund is requested 10 business days prior to the Program/Camp beginning, you can receive;
  • A refund in the form of a cheque for the amount of the Program/Camp minus an administrative fee of $50.00 per request, OR;
  • A refund in the form of a household credit for the full amount of the Program/Camp to be used at a later date.
If a refund is requested less than 10 days prior to the beginning of the program;
  • No refund or credit will be given

Summer Camps (COVID REFUND POLICY)

Summer Programs - COVID-19 Refund Policy (Addition to Administration Policy 2.11)
In response to the COVID-19 pandemic, we will begin offering a newly formatted summer camp that allows for physical distancing and follows emergency orders under direction from the Ministry of Education, Ministry of Health, KFL&A Public Health and the City of Kingston. These camps will remain conditional on the Provincial government allowing these programs to be offered.
With the possibility of camps being suspended or cancelled in this new environment the following refund guidelines apply:
  • Attendees will receive a full refund for any camp week that is not provided due to provincial or public health prohibitions.
  • Attendees will receive a partial refund for any camp day(s) that is not provided due to provincial or public health prohibitions. The partial refund will be provided for days not yet attended.
All refunds will be distributed in the form of a cheque made out to and sent to the payee of the camp. Refunds will be sent out as soon as possible after the camp cancellation.

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